How do I change or update my IP address?

IP Authentication will no longer be supported and is not the preferred authentication method. See the API Authentication guide for our shared secret-based method. Please contact your EAN representative or with any further questions.

IP authentication is offered for existing partners only. New partners must integrate using signature authentication.

To change any outdated IPs or add new ones:

Log in to your EAN Affiliate Center account and navigate to your Key Details under the top API menu. This option is only available to affiliates with previously-established keys set for IP authentication.

To modify your requesting IPs, follow these guidelines:

  • If entering more than one address, use a comma separated list.
  • You can add a range on the last octet of the IP only - e.g
  • A maximum of 254 characters including all dots, dashes and comma delimiters is allowed.
  • No spaces allowed. Leading or trailing spaces will interrupt accurate reading of your IPs and cause authentication failures


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