Why did I receive a cancellation email from "Travelscape"?

If you or a customer receive a booking cancellation notice from Travelscape, similar to the one depicted below, it means EAN has cancelled the booking due to fraudulent activity. This email is sent to the primary email address on file for the booking.

These emails do not indicate your EAN account itself is being used for fraud. They are only an indication that a known fraudster attempted a booking on your site with stolen credit card details or other illicit information.

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