Welcome to the EAN Service Desk

EAN Service Desk is the new self-service support portal where you can get the technical and account-related support you need, quickly and easily.

Search the knowledge base below for answers to your questions. If you don't find what you're looking for, simply open a new case and our Partner team will get back to you shortly.

New test endpoint now available: dev.api.ean.com
Please point your test API requests (CID 55505) to this new endpoint during development. Use api.ean.com and book.api.ean.com after your integration is approved.