Welcome to the EAN Service Desk

EAN Service Desk is the new self-service support portal where you can get the technical and account-related support you need, quickly and easily.

Search the knowledge base below for answers to your questions. If you don't find what you're looking for, simply open a new case and our partner team will get back to you shortly.

Deprecation Notice

EAN has deprecated older versions of our hotel API. As of 28 February, 2015, all partners using minor revision 23 or below must upgrade to a stable release. Minor revisions 23 and below are now deprecated and will not receive further support.

The latest stable minor revision is 28. See our API changelog for more details.